Contact Us

Contact us

  • Sales Support

    We can assist you to choose the products and solution packages or other questions related to sales.

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  • Technical Support

    Submit your support request, let us know how we can help.

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  • Get Started Free

    Get free hands-on experience with computing, networking, dashboard, security, enterprise applications, analytics, developer services and more.

    Try our applications for free

FAQs

Browse through these FAQs to find answers to commonly raised questions.

Products and Services

The WISE Free Trial is a service that lets you experience selected industrial IoT solutions firsthand — at no cost. Depending on the product, trial periods may vary. You’ll have the opportunity to explore core features, evaluate fit for your business, and understand how our offerings can support your digital transformation.

Membership

  1. There are 4 levels of membership within the WISE: Regular, Silver, Gold, and VIP.
  2. Upon completing registration, you become a Regular Member. You become a Silver, Gold, or VIP Member when you purchase the membership level or your total purchases pass their respective threshhold.
  3. The membership is valid for 2 years beginning the day of purchasing the membership, up to the 24th of the month. For example, If you join the Silver Member plan on June 30th, 2023 and complete payment on July 1st, 2023, your membership will be valid until July 31st, 2025.
  4. To view your membership benefits, click on the logged-in icon in the upper right corner while logging in or navigate to "Membership."

Technical Support

WISE's support services include business support and technical support, providing multiple experts to solve your problems.